Policies
Privacy Policy
Understand how we collect, use, and protect your personal information when you visit our website or purchase our products.
This Privacy Policy outlines how SRIDATTAM (“we”, “us”, or “our”) collects, uses, and protects the personal information you provide when you visit or make a purchase through our website.
We are committed to safeguarding your privacy and ensuring the security of your personal information. This document describes what data we collect, why we collect it, how we use it, and the rights you have in relation to your data.
1. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, you may reach us at:
Email: care@sridattam.in
Phone: +91 7975600729
2. Information We Collect
We only collect data that is necessary to fulfill your order, provide customer support, and improve our services.
a. Order Information
Purpose: To process your purchase, arrange shipping, issue invoices and confirmations, and resolve related concerns.
Data Collected:
- Full name
- Shipping address
- Billing address
- Phone number
- Email address
- Payment-related details (only securely processed through trusted third-party payment gateways; we do not store card information)
Source: Provided directly by the customer during checkout.
Disclosure: Shared only with delivery partners and payment processors to fulfill your order.
b. Customer Support
Purpose: To respond to queries, handle returns, or resolve issues.
Data Collected: Name, contact details, and order-related information.
Source: Provided voluntarily when you contact our support team.
Disclosure: Not shared with any third party without your explicit consent.
3. Cookies & Tracking Technologies
We do not use cookies, tracking pixels, or third-party analytics tools. Your interactions on our site remain private and are not monitored for advertising or profiling purposes.
4. Third-Party Services
We work with third-party logistics and payment gateways for secure transactions. These third parties are only provided with the information necessary to complete their specific functions and are bound by confidentiality.
5. Data Security
We implement appropriate physical, technical, and administrative measures to safeguard the information you provide. All payment-related transactions are encrypted and handled through certified third-party gateways.
6. Your Rights
You have the right to:
- Request access to the data we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal data (where applicable by law)
To exercise these rights, contact us at care@sridattam.in.
7. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: care@sridattam.in
Phone: +91 7975600729